Privacy Policy

Privacy Policy

Effective Date: 2/12/2024
Last Updated: 28/10/2025

Introduction

Welcome to eplusweb.com (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By accessing or using eplusweb.com, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the site.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Fill out contact forms
  • Subscribe to our newsletter
  • Make a purchase or transaction
  • Communicate with us

This information may include:

  • Name and contact information (email address, phone number, mailing address)
  • Payment information (processed securely through third-party payment processors)
  • Account credentials (username and encrypted password)
  • Demographic information
  • Professional information
  • Any other information you choose to provide

Automatic Information Collection

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

  • IP address
  • Browser type and version
  • Operating system
  • Referring URLs
  • Pages viewed and time spent on pages
  • Device identifiers
  • Cookies and similar tracking technologies

Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience, analyze site traffic, and understand user behavior. You can control cookie preferences through your browser settings, though disabling cookies may limit certain website functionality.

How We Use Your Information

We use the collected information for various purposes, including:

  • Providing Services: To deliver, maintain, and improve our services
  • Communication: To respond to inquiries, send updates, and provide customer support
  • Personalization: To customize your experience and deliver relevant content
  • Transactions: To process payments and fulfill orders
  • Analytics: To analyze usage patterns and improve our website
  • Marketing: To send promotional materials (with your consent where required)
  • Security: To protect against fraud, unauthorized access, and other security issues
  • Legal Compliance: To comply with legal obligations and enforce our terms

How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers

We may share information with third-party service providers who perform services on our behalf, including:

  • Payment processors
  • Hosting providers
  • Email service providers
  • Analytics providers
  • Marketing platforms

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Legal Requirements

We may disclose your information when required by law, regulation, legal process, or governmental request, or to:

  • Protect our rights and property
  • Prevent fraud or security issues
  • Protect the safety of our users or the public

With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data
  • Secure server infrastructure
  • Regular security assessments
  • Access controls and authentication
  • Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access and Correction

You have the right to access, update, or correct your personal information at any time through your account settings or by contacting us.

Data Portability

You may request a copy of your personal information in a portable format.

Deletion

You may request deletion of your personal information, subject to certain legal exceptions.

Opt-Out

You can opt out of marketing communications by:

  • Clicking the “unsubscribe” link in our emails
  • Adjusting your account preferences
  • Contacting us directly

Cookie Preferences

You can manage cookie preferences through your browser settings.

Do Not Track

Some browsers support “Do Not Track” signals. Our website does not currently respond to these signals.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children’s Privacy

Our services are not intended for children under the age of 13 (or 16 in the European Economic Area). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

International Data Transfers

If you are accessing our website from outside [Your Country], please be aware that your information may be transferred to, stored, and processed in [Your Country] or other countries where our servers are located. By using our services, you consent to this transfer.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

  • Posting the updated policy on this page
  • Updating the “Last Updated” date
  • Sending email notifications for significant changes

Your continued use of our services after changes are posted constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

eplusweb.com
Email: [info@eplusweb.com]
Phone: [+201271720708]
Address: [Cairo, Egypt]

For privacy-specific inquiries, you may also contact our Data Protection Officer at: [Insert DPO Email]


Additional Information for Specific Regions

For European Union Users (GDPR)

If you are located in the EU, you have additional rights under the General Data Protection Regulation (GDPR), including:

  • The right to lodge a complaint with a supervisory authority
  • The right to object to processing
  • The right to restrict processing
  • Additional transparency regarding data processing

Our lawful basis for processing your data includes consent, contractual necessity, legal obligations, and legitimate interests.

For California Users (CCPA)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal information we collect
  • The right to delete personal information
  • The right to opt-out of the sale of personal information (we do not sell personal information)
  • The right to non-discrimination for exercising your rights

To exercise these rights, please contact us using the information provided above.


By using eplusweb.com, you acknowledge that you have read and understood this Privacy Policy.